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Mohammed Shah, Technical Support Manager

Mohammed Shah, Technical Support Manager

Mohammed Shah, Third Line Technical Support

Mohammed Shah is an experienced and highly skilled technical support professional, with network engineering experience and a background ranging from first line to more complex third line IT support with organisations including Hermes Parcelnet, SSP Ltd and Serco.

He embodies the Dynamic group’s ‘working smarter’ ethos, leading on customer support and focusing every day on helping customers make sure IT is working smarter for them and for their businesses. Accessible and results-focused, Mohammed is responsible for delivering exceptional IT support and customer service, ensuring that customer enquiries are resolved quickly and efficiently and complex technical IT queries are resolved in line with service level agreements.

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