For large businesses, IT support and requirements can be incredibly complex. With many users and many computers needing to be kept secured and supported, the network of your business can require a lot of time, resources and talent to manage and support properly. And if you find yourself with failing, slow or unsecured IT, you could face downtime you simply can't afford.
The larger the business, the bigger the scope of technical problems and performance issues. Whether it be data loss and security issues or maintaining a productive and efficient IT network, you need to be able to rely upon your IT system to keep your entire business functioning. Fortunately, we have years of experience helping clients of all sizes, including large businesses, to secure the IT support that fulfils their needs.
If you are looking for a provider of large business IT support in Leeds or elsewhere that you can trust, then look no further. Here at Dynamic, we have been supporting large business with IT support of the highest standard since 2009. We offer long term solutions, and always make sure that any networks and systems we install continue to meet your needs long into the future. We are dedicated to providing fantastic quality IT support and services.
One large business will have very different IT needs to another. As a large business, your necessary IT support will depend on everything from the number of employees, the industry and sector you operate within, and much more. You might have experience of other IT support companies that simply try to apply a 'one size fits all' approach to their clients, taking a blanket approach regardless of unique needs. Well we understand that this never really works, which is why we offer a flexible and adaptable IT support package that matches the needs of your business tightly and efficiently.
Everyone who chooses to work with Dynamic will gain access to our standard IT support package. While this is our standard package, it is designed to provide comprehensive support and services that deliver professional and expert assistance when you need it. Beyond our standard IT support package for large businesses, our services open up for you to selectively choose the extra services and features that match the needs of your large business. We can work alongside you to help you more thoroughly understand what your business requires.
For any large business, remote IT support is a necessity. Being able to access the right support and assistance whenever necessary is what protects your business against IT failure and disaster, minimising your downtime. This is why even our standard support package provides comprehensive support, including:
Unlimited remote support, Monday-Friday, 8am to 6pm
Guaranteed response times of four hours for on site hardware cover
Unlimited server support, Monday-Friday, 8am to 6pm
Disaster recovery for servers
Access to our in house 24/7 support line
Access to our secure portal
Access to our 24/7 support line can be secured either Monday to Friday, Monday to Saturday or Monday to Sunday, 8am to 6pm. With this, you also have access to our support line 24 hour chargeable - unless you choose our 24/7, 365 days a year package.
Our standard package is designed to give most businesses everything they need for constant support, protection and security. But it's a fact that some businesses simply need more. As such, we also offer a range of extras and upgrades that can give you the peace of mind you need. This allows you to pick and choose a bespoke and tailored support service that matches your needs. Some of our most popular extras include:
Business hours support, either six or seven days a week
Guaranteed response times of one hour for on site hardware cover
Emergency IT support on site
IT support cover for holidays
Break fix on parts and labour for hardware
Support for employees' mobile devices
Device endpoint encryption
Annual or ad hoc IT security health checks
Offsite backups to our own data centre
Support for your printers and other devices
Sometimes, a bespoke and flexible deal isn't what you need. Large businesses sometimes need to go the whole hog. As such, we have a range of full support service packages that give you everything you could possibly need, including:
Unlimited 24/7 support, 365 days a year
Disaster recovery planning
Annual network penetration tests
Proactive site visits
A full time dedicated IT engineer on site
Support for your remote workers
Bespoke policies created as and when needed
Access to expert IT consultants
If you run a large business and are looking for IT support you can rely on, you have come to the right place. If you would like to find out more about how our flexible and wide range of IT support services can help protect you, our team of expert professionals are a friendly bunch and can't wait to hear from you!