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In the spotlight - Mohammed Shah

Gareth Leece
By Gareth Leece
In this blog, we’re finding out more about Mohammed Shah our Technical Account Manager at Dynamic.
 
In the spotlight - Mohammed Shah
In a few sentences, summarise your role
 
My role at dynamic networks is to provide our clients account management and to help resolve issues they are having working with the technical team. I also spend time with clients designing roadmaps which provide future upgrade paths which result in improved systems and efficiency’s.
 
I am also tasked to find new business using my technical skills to help identify areas where we can help new clients.
 
What does a typical day look like for you at work?
 
My typical day is broken up into 3 main areas.
 
Account management – calling clients and helping resolve account issues
 
Technical management – Providing solutions to clients who are having technical issues.
 
Sales – Working with the sales team to help grow the client base.
 
What’s the best thing about working at Dynamic?
 
The people I work with – they are all very supportive.
 
What is the most difficult challenge you have been faced with in your career?
 
The move from being a Technical\Install engineer to a more customer facing account role has been challenging but also very rewarding. 
 
What would you say to anyone who was considering applying for a job at Dynamic?
 
Everyone is given the opportunity to learn and advance in their career, so if you have the right work ethic and attitude, you really can achieve a lot.
 
How do you like to recharge or take a break?
 
I like to spend time with my family – playing football with my son, going for long drives and building Lego! 

 

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