Branded Three Diagonal Stripes Graphic - Dynamic Networks Group
IT Support for Large Businesses - Dynamic Networks Group

As a large business, you can't afford to have IT support that delivers anything but the best

For large businesses, IT support and requirements can be incredibly complex. With many users and many computers needing to be kept secured and supported, the network of your business can require a lot of time, resources and talent to manage and support properly. And if you find yourself with failing, slow or unsecured IT, you could face downtime you simply can't afford. 

Branded Three Diagonal Stripes Graphic - Dynamic Networks Group
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A team you can rely on

The larger the business, the bigger the scope of technical problems and performance issues. Whether it be data loss and security issues or maintaining a productive and efficient IT network, you need to be able to rely upon your IT system to keep your entire business functioning. Fortunately, we have years of experience helping clients of all sizes, including large businesses, to secure the IT support that fulfils their needs.

An extension of your business 

If you are looking for a provider of large business IT support in Leeds or elsewhere that you can trust, then look no further. Here at Dynamic, we have been supporting large business with IT support of the highest standard since 2009. We offer long term solutions, and always make sure that any networks and systems we install continue to meet your needs long into the future. We are dedicated to providing fantastic quality IT support and services. 

Saving you valuable time and money

For large business with a lack of proper IT support, technical problems and failures can mean that you experience downtime that costs you time and money you can't afford. These issues need fixing quickly and to the highest standard possible - and we are here to deliver just that. If remote support isn't enough, we'll send an expert IT technician your way as quickly as possible.


Giving you peace of mind

One of our core principles as an IT support provider is to service our clients with the IT support that gives them true peace of mind, knowing that we are a trusted pair of hands in which to leave your IT support requirements. As such, our full IT support service includes everything from 1st, 2nd and 3rd line support. If you have had a bad experience with other IT support companies that leave you in the dark, then you have come to the right place now. 
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We understand the unique needs of your business

By delivering 1st, 2nd and 3rd line support, we ensure that all potential problems and IT issues can be supported by the person with the right level of expertise at the right time. Our staff will always work closely alongside your own team and business in order to ensure that we build a strong relationship and fully and thoroughly understand the unique IT needs of your business. We are your first line of support for any day to day IT support needs.

Providing core support for your business

One large business will have very different IT needs to another. As a large business, your necessary IT support will depend on everything from the number of employees, the industry and sector you operate within, and much more. You might have experience of other IT support companies that simply try to apply a 'one size fits all' approach to their clients, taking a blanket approach regardless of unique needs. Well we understand that this never really works, which is why we offer a flexible and adaptable IT support package that matches the needs of your business tightly and efficiently. 


The choice is sweet

Everyone who chooses to work with Dynamic will gain access to our standard IT support package. While this is our standard package, it is designed to provide comprehensive support and services that deliver professional and expert assistance when you need it. Beyond our standard IT support package for large businesses, our services open up for you to selectively choose the extra services and features that match the needs of your large business.  We can work alongside you to help you more thoroughly understand what your business requires. 

Branded Three Diagonal Stripes Graphic - Dynamic Networks Group
Branded Dashed Line Graphic- Dynamic Networks Group

What do we include in our standard IT support package? 

For any large business, remote IT support is a necessity. Being able to access the right support and assistance whenever necessary is what protects your business against IT failure and disaster, minimising your downtime. This is why even our standard support package provides comprehensive support, including: 

  • Unlimited remote support, Monday-Friday, 8am to 6pm

  • Guaranteed response times of four hours for on site hardware cover

  • Unlimited server support, Monday-Friday, 8am to 6pm

  • Disaster recovery for servers

  • Access to our in house 24/7 support line

  • Access to our secure portal

Access to our 24/7 support line can be secured either Monday to Friday, Monday to Saturday or Monday to Sunday, 8am to 6pm. With this, you also have access to our support line 24 hour chargeable - unless you choose our 24/7, 365 days a year package.

Why not add on some extras? 

Our standard package is designed to give most businesses everything they need for constant support, protection and security. But it's a fact that some businesses simply need more. As such, we also offer a range of extras and upgrades that can give you the peace of mind you need. This allows you to pick and choose a bespoke and tailored support service that matches your needs. Some of our most popular extras include: 

  • Business hours support, either six or seven days a week

  • Guaranteed response times of one hour for on site hardware cover

  • Emergency IT support on site

  • IT support cover for holidays

  • Break fix on parts and labour for hardware

  • Support for employees' mobile devices 

  • Device endpoint encryption

  • Annual or ad hoc IT security health checks

  • Offsite backups to our own data centre

  • Support for your printers and other devices

Or go for the full works?

Sometimes, a bespoke and flexible deal isn't what you need. Large businesses sometimes need to go the whole hog. As such, we have a range of full support service packages that give you everything you could possibly need, including: 

  • Unlimited 24/7 support, 365 days a year

  • Disaster recovery planning

  • Annual network penetration tests

  • Proactive site visits

  • A full time dedicated IT engineer on site

  • Support for your remote workers

  • Bespoke policies created as and when needed

  • Access to expert IT consultants

Get in touch with us today!

If you run a large business and are looking for IT support you can rely on, you have come to the right place. If you would like to find out more about how our flexible and wide range of IT support services can help protect you, our team of expert professionals are a friendly bunch and can't wait to hear from you! 

How shall we get in touch?