A bit about CCTVdirect...
Founded in 2007, CCTVdirect have since become one of Europe's leading distributors of world-class CCTV equipment and alarms to trade installers.
When they were looking for a way to route calls to remote workers, that wasnt possible with their old IDSN based Avaya system, they came to Dynamic to install an improved VoIP solution that could be quickly implemented in response to the Covid-19 lockdown.
The result
"James Dove was impressive, from the first demonstration that showed how easy 3CX is to use. He was there every step of the way during implementation and went above and beyond to solve problems encountered along the way.
The ability to change the way calls are presented to users and customers at the drop of a hat is a major improvement from an IT admin point of view. We can now take calls via our main number on any device at any time, allowing remote working and better availability"