Take the heat out of misunderstandings by reviewing exactly what was communicated to your customers.
When things don’t go to plan, the worst position to be in is not knowing what actually happened. With its easy to use interface and CRM integration technology, the call recorder can be used to identify all communication with a specific client in seconds. Once in command of the correct information, disputes can be resolved in a much shorter time, which benefits both the customer and your own efficiency.
In addition to being encrypted using the AES-256 standard, each voice recording has its own unique digital signature. This is used to verify that the call is genuine, has not been tampered with and if required are admissible in court for legal purposes.