Have you found working with a Technical Account Manager as opposed to a traditional Sales person?
Mo has also added lots of extra value by suggesting ways of increasing our productivity. When we first engaged with him, he suggested doing a physical audit and gave his professional judgement on our vulnerabilities. From the back of this, he set a road map in place and in turn a project to migrate to new virtual machines. This meant that we were able to reuse the hardware that we already had, just upgrading the parts and redeployed the old hardware so we got great value from this. This was great economic use of old kit and I was impressed by how honest Mo was during this process as he could have just suggested that we buy loads of new machines! I could tell that this wasn’t a sales driven initiative and that he did really want to help us.
In a few words Paul, can you tell us how your overall experience has been working with Dynamic?
I am very pleased with the work that Dynamic has done for us so far and would strongly recommend them to any schools within the second year education sector. I think there are a lot of schools in this area that rely heavily on one IT manager who in most cases has a very narrow tacit knowledge base, using a company like Dynamic gives everyone at peace of mind that their IT is being dealt with safely and professionally with the expertise required.